Return Policy

cbdMDuk offers a 60-day money-back guarantee. If you’re not 100% satisfied with our product, reach out to our customer service, and we’ll make it right – simple as that. If your product needs to be returned, we’ll send you the return label. All refunds/exchanges are subject to review, provided at the discretion of cbdMDuk. All gift card sales are final.

How much time will I have to make a return claim?

You have 60 days from your purchase date to make a return. cbdMDuk is the first and only CBD company to offer all customers a 100% Satisfaction Guarantee.

How do I return my cbdMDuk order?

cbdMDuk orders are backed by a 100% Satisfaction Guarantee – no matter the case. Simply contact our customer service. Returns can be mailed or sent from any FedEx shipping location.

Can I request a refund?

Yes, you can request a refund within 60 days of your purchase date – no matter the order size; you can receive a full refund if you’re not 100% completely satisfied with all cbdMDuk products.

Where can I take my cbdMDuk order to be returned?

If you’ve received a return label from us, you can take your cbdMDuk order to your nearest FedEx shipping location. If you purchased a cbdMDuk product from a retail location, please follow the store’s return policy.

How long does it take to receive a refund?

It may take up to 3 to 5 business days – depending on your bank – for you to receive your refund once it’s been processed.

How is my refund issued back?

Your refund is sent through your original form of payment.

Can I speak directly to someone at cbdMDuk about returns and refunds?

You can speak with our customer service team directly at 07531295181 for questions or concerns about returns and refunds, or you can email us at